ABOUT US
Unbeatable selection, exceptional service, and the utmost security are elements that make TicketsNow.com the world's favorite* and most trusted brand for premium event seating and tickets.

This is a distinction we don't take lightly.

We take very seriously our responsibility to provide consumers with a thoroughly satisfying online shopping experience. From the moment you log on to our site to the day your tickets arrive safely at your door, we handle every aspect of your transaction—ensuring your complete satisfaction.

We go to great lengths to make sure that the products we sell are authentic and the services we offer are beyond reproach. TicketsNow.com enforces the industry's most stringent rules for listing tickets on our site—yet we still are able to offer you the largest selection. You can shop our site with confidence knowing that we thoroughly screen and check all references for every seller who lists their tickets with us. You'll only find legitimate tickets listed on TicketsNow.com. We stake our reputation on it.

OUR BUYER GUARANTEE

100% Guarantee

TicketsNow.com firmly stands behind the products and services we sell. Once your order is confirmed, we guarantee that you will receive the tickets you selected. After you receive an order confirmation from us, if for any unforeseen reason the tickets you selected are not available, we will substitute a comparable or better ticket for the same price or we'll refund your money. We guarantee it.

How do I know that the tickets listed on TicketsNow.com are authentic?

We go to great lengths to make sure that the products we sell are authentic and the services we offer are beyond reproach. TicketsNow.com enforces the industry's most stringent rules for listing tickets on our system-yet we still are able to offer you the largest selection. You can shop our site with confidence knowing that we thoroughly screen and check all references for every seller who lists their tickets with us. You'll only find legitimate tickets listed on TicketsNow.com. We stake our reputation on it.

What if my event is cancelled?

If an event is cancelled for any reason other than an act of God (rainout, earthquake, flood, etc.), war, terrorism, strike, or lockout we will provide a full refund for the amount that you paid for the tickets. Any shipping charges are not refundable. TICKETS MUST BE RECEIVED BACK IN OUR OFFICE WITHIN 14 DAYS OF THE ANNOUNCEMENT OF THE CANCELLATION. We suggest returning tickets via certified mail or using a carrier that can provide you with proof of delivery. In case of a rainout or strike for a sporting event, no refunds will be made. You must exchange the tickets at the ballpark for a seat to a future game that is still available. In all other instances mentioned above we will attempt in every case to obtain a refund from the original seller of the tickets; however, no refund or percentage of refund can be guaranteed.

What if my event is postponed?

If an event is postponed, the tickets will be honored for the rescheduled event date. New tickets will not need to be issued. We are not able to offer customers refunds on postponed events.

What if my tickets are lost or stolen?

When you receive your tickets, keep them in a safe place. Unfortunately, tickets cannot be replaced if they are lost, stolen, or damaged. Please note that direct sunlight or heat can damage some tickets. (*Source: Media Metrix & Alexa ratings, an Amazon.com company)